PRIVACY
Blackcabstudio and yourboatgallery take the protection of your privacy seriously. We will not pass on your details to any third party. We will always dispose safely of any financial details we may gain in the course of any transaction. You may be contacted by email by blackcabstudio and / or yourboatgallery for marketing purposes unless you request that we don’t, which you can do via e-mail or telephone.
REFUND
Should any item be faulty, damaged or not produced to your specification as detailed on our order form we will supply a replacement or
refund if informed of within 7 working days of delivery. On notification we will arrange collection by
our courier from the delivery address at a time of mutual convenience but would ask that you repack the picture in its original packing to
save further damage and affix a return address label that we will supply. We can not be held responsible for damage or loss of your photographs during transit.
All our pictures are fully covered by our 12 month guarantee against faulty workmanship or materials, providing they have been treated appropriately and not dropped or mistreated. In the unlikely event that you experience any difficulties please telephone and we will arrange for appropriate packaging to be supplied and collection at a mutually convenient time. On receipt of the faulty goods we will assess the condition and either make full repair or provide a new picture at our discretion.
We accept personal cheques, and major credit / debit cards. Payments needs to be made in British Sterling before dispatch but can be made with your order, telephoned through to us or, if you request us to, we are happy to telephone you to take your details.
When your picture is ready for despatch we will contact you via telephone or email to ask when it would be convenient for you. We deliver only “next day signed for” by national courier but this can be on any specific day of the week excluding Sunday with times as per the following choices: -
Standard - £13.00 Before 12noon - £17.00 Before 10am - £26.50 Saturday am - £26.00
